Common Questions

What's an Apple Specialist?

An Apple Specialist is an independent dealer that sells Apple computers exclusively (or almost exclusively) and meets higher requirements for, among other things, employee training and service excellence.

Do you sell Apple iPhones?

No. Apple only sells iPhones directly or through AT&T.

Do you fix computers?

Yes. We are an Authorized Apple Service Provider. We've been servicing Apple computers for over 28 years.

Are you an Apple Store?

No. Apple Stores are owned and operated by Apple, Inc., MacCafé is independently owned and operated.

Can you fix my iPod or iPhone?

Only Apple, Inc. can repair your iPhone or perform warranty service on your iPod. MacCafé can perform some out-of-warranty service on iPods. See the repairs section for details.

Why don't your phones work?

It is likely that you called the old (abacus II) phone number. The correct number to get us directly is 419-885-1240.

What's up with your backwards parking lot?

When the building owner striped the lot, ODOT required that it be done that way. They didn't want cars exiting too close to the traffic light south of our building.